Privacy Policy
Last updated: January 2026
Rabbit Pro Builder Inc. ("Rabbit Pro Builder", "we", "our", or "us") respects your privacy. This Privacy Policy explains what personal information we collect when you visit rabbitprobuilder.com or request an estimate, how we use it, and the choices you have. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information we collect
When you submit our estimate form or contact us, we collect:
- Name, email address, and phone number
- Project address or service area
- Project details (service type, bathroom type, scope, timeline, budget)
- Photos, videos, or documents you choose to upload
- Preferred contact method and any notes you provide
When you browse the site we may also automatically collect standard technical information such as IP address, browser type, pages viewed, and referring URL, used for security, analytics, and improving the site.
2. How we use your information
- To prepare and send you an estimate for your project
- To contact you about your inquiry by phone, email, or text
- To schedule site visits, meetings, and project work
- To keep records for tax, warranty, and legal purposes
- To protect the site from abuse and to prevent fraud
We do not sell, rent, or trade your personal information.
3. Who we share it with
We only share your information with trusted service providers that help us operate our business — for example, cloud hosting, email delivery, and secure form processing (including Cloudflare bot protection and Google Workspace). These providers are bound to use your information only to provide services to us. We may also disclose information if required by law.
4. Data storage & retention
Estimate submissions and uploaded files are stored on secure, encrypted infrastructure with access limited to authorized team members. We retain lead information for as long as needed to service your inquiry and to meet legal, accounting, or warranty obligations, after which it is deleted.
5. Cookies
We use minimal cookies required for basic site functionality and, where applicable, aggregate analytics to understand how visitors use the site. You can disable cookies in your browser without losing core functionality.
6. Your rights
You can request access to, correction of, or deletion of the personal information we hold about you by emailing info@rabbitprobuilder.com. We will respond within a reasonable timeframe as required by PIPEDA.
7. Security
We use industry-standard safeguards — including TLS encryption in transit, encrypted storage, and access controls — to protect your information. No system is 100% secure, but we work to ensure your data is treated responsibly at every step.
8. Children
Our services are directed to adults. We do not knowingly collect personal information from anyone under 18.
9. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.
10. Contact us
Rabbit Pro Builder Inc.
Toronto, ON, Canada
Email: info@rabbitprobuilder.com
Phone: (647) 871-0711